Transparency you can count on

We believe trust starts with honesty, communication, and accountability — especially when transportation doesn’t go exactly as planned.

Our communication promise

We don’t leave customers guessing

Weather, traffic, shipper and receiver delays, mechanical issues, and road conditions can happen. What matters most is how those situations are handled. We communicate early, are honest about delays, and work toward the best possible solution.

When you work with Gazelle Logistics, you can expect clear communication throughout the shipment — for brokers, shippers, and receivers alike.

Dispatch confirmation
We confirm the load and lane up front.

Arrival at pickup
You’ll know when we’re on site.

Loaded status
Confirmation once the freight is on board.

In-transit updates
Updates while the freight is moving.

Delay notifications
Honest, early communication if needed.

Arrival at delivery
Notice as we reach the receiver.

Empty status
Confirmation once unloaded.

Proof of delivery
Submitted promptly after completion.

Compliance & Documentation

Brokers and shippers need proper documentation before trusting a carrier with freight. We can provide:

MC & USDOT information
Certificate of insurance
W-9
Carrier packet
Signed rate confirmations
Proof of delivery
Tracking updates
Factoring information when needed

What you can expect

Professional service, every load

Honest communication
Professional service
On-time pickup & delivery focus
Reliable tracking when required
Clean dry van equipment
Proper paperwork handling
Fast proof of delivery
Respectful driver & dispatch communication
Attention to appointment times
A focus on long-term relationships

Freight care & responsibility

Protecting your reputation

We understand that freight damage, missed appointments, or poor communication can affect the entire supply chain. Our team focuses on the things that protect your business.

Safe transportation

Safe, compliant handling on every mile.

Proper freight awareness

Careful attention to the details of each load.

Accurate paperwork

Correct documents, handled and submitted promptly.